Quality Assurance
SENAC/ABNT Sao Paolo, 20th April, 2001
Author: Raymond Saner
This article sets out to provide an overview of the field of national competitiveness studies and its relation to high quality human resources and correspondingly to high quality education and training. In particular, the author’s goal here is to develop the reasons why countries increasingly need well trained and motivated human resources. Drawing on Michael Porter’s pioneering work on national competitiveness and Christophe Koellreuter’s application studies on regional competitiveness , the author highlights the importance of high quality human resources in general and of high quality education and training in particular. In conclusion, suggestions are made to establish a quality assurance systems of education and training based on the newly developed ISO 10015 Standard in order to guarantee high quality levels of learning necessary for sustainable economic development and successful enterprise performance.
This chapter provides an overview of the non-formal management education and in-service training and identifies various assessment tools used in Western Europe and Northern America. The chapter ends with an examination of options of safeguarding the value of non-formal management education and management development programmes in the spirit and context of life-long learning. Published in June 2009 in The Sage Handbook of Management Learning, Education and Development by Steven J Armstrong and Cynthia V Fukami. Author: Lichia Yiu, Raymond Saner
Since the 1990s, more and more corporate learning has been moved online to allow for flexibility, just-in-time learning, and cost saving in delivering training. This trend has been evolved along with the introduction of web-based applications for HRM purposes, known as electronic human Resource Management (e-HRM).
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Human capital is seen as one of the key factor conditions contributing to national competitiveness and economic performance (Porter, 2002). Productivity performance of OECD countries tends to correspond to the skill levels of the workforce in specific countries. Hence, governments increasingly view human capital formation, both quantity and quality of workforce, as one of the key levers in ensuring sustained productivity gains and standard of living.
Author: Yiu, L., Saner, R.
Saner, Raymond, Yiu Lichia, “ Renforcer la corrélation entre formation et performance”, in Persorama, Nr. 4, 2006, pp. 44-46
Saner, R. "The Need for Quality Assurance Systems of Training and Education in China to ensure Competitiveness and Sustainable Socio-Economic Development". Technoeconomics & Management Research 1. Beijing, 2005.