Book chapters by Lichia Yiu & Raymond Saner in Torres, T; Arias, M, (2008) , “Encyclopedia of HRIS: Challenges in e-HRM”, 2 Volumes, IGI Global Publications, Hershey, Penn. USA
Chapter 91
Making E-Training Cost Effective through Quality Assurance (pages 623-631)
Lichia Yiu, Raymond Saner
Chapter 119
Standards for Skill Training and Development (pages 810-816)
Lichia Yiu, Raymond Saner